CRM software: Zadarma at a glance

Zadarma is a cloud telecommunications company, founded in 2006 and offers Internet telephony for business. In addition to integration with the major CRM systems such as Zoho CRM, Salesforce, bitrix24, etc., it also offers its own free CRM, ZCRM.

Prices and features

ZCRM (Zadarma Customer Relationship Management) is free and according to the provider can be set up in a few minutes.

It also has the following functions:

  • Calls to customers and partners are possible with one click from the user interface
  • Automatic lead generation for incoming and outgoing calls from and to unknown numbers
  • Loyalty cards with complete interaction records: Notes, documents, call recording etc.
  • Display of current tasks in list, kanban and calendar view
  • Integrated into the free Business Phone System, which is equipped with call recording, call forwarding and the configuration of automatic answers

ZCRM is only functional with the corresponding PBX telephone system (Private Branch Exchange). ZadarmaCRM is more suitable for small and medium sized companies and also has an app, the Zadarma Zip smartphone app.

Picture source: Homepage Zadarma

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