Microsoft - the leading manufacturer of standard software, services and solutions

Microsoft is a business management software. More information about the provider's CRM system can be found here:

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Microsoft was founded in 1975 by Bill Gates and Paul Allen. The headquarters are located in Redmond (Washington.

The word Microsoft is composed of the two words microcomputer and software.

The company has about 148,000 employees and is one of the largest companies in the world. Satya Nadella has been the CEO since 2014.

Source: https://de.wikipedia.org/wiki/Microsoft

What is Dynamics 365?

“Microsoft Dynamics consists of a set of enterprise applications from Microsoft. It replaces the Microsoft Business Solutions software line.”

Dynamics 365 includes the following products:

(Source: https://de.wikipedia.org/wiki/Microsoft_Dynamics)

Dynamics 365 is an ERP and CRM software.

To the new name creation:

“Microsoft Dynamics NAV is a standard software for ERP systems. In 2002 Microsoft took over the Danish manufacturer Navision Software A/S and integrated it into its Microsoft Business Solutions division. […] From 2018 the software was continued under the new market name Microsoft Dynamics 365 Business Central On-Premises.

(Source: https://de.wikipedia.org/wiki/Microsoft_Dynamics_NAV)

Microsoft Dynamics 365 covers these fields throughout the company:
  • Marketing
    • Marketing
    • Customer Insights
    • Customer Voice
  • Sales
    • Sales Professional
    • Sales Enterprise
    • Sales  Premium
    • Customer Insights
    • Microsoft Relationship Sales
    • Sales Insights
    • Customer Voice
  • customer service
    • Customer Service Professional
    • Customer Service Enterprise
    • Customer Service Insights
    • Customer Insights
    • Virtual Agent for Customer Service
    • Customer Voice
  • Field Service
    • Field Service
    • Customer Insights
    • Remote Assist
    • Guides
    • Customer Voice
  • Finance
    • Finance
    • Business Central Essentials
    • Business Central Premium
  • Business activities
    • Supply Chain Management
    • Project Service Automation
    • Business Central Essentials
    • Business Cenral Premium
  • Commerce
    • Commerce
    • Customer Insights
  • Human Ressources
    • Guides
    • Customer Voice

It is a cloud solution.

Figures, data, facts and the market:
According to IDC, how does the development of sales look like?

If we look at the development from 2015 to 2019, Salesforce has increased its share from about 12/13% to 18.4%, which would be an increase of about 50%. SAP and Oracle have lost from about 7% to 5.3% and 5.2% respectively, which would be a loss of about 30%. Microsoft and Adobe, however, were only able to gain a few shares.

Picture: Salesforce

 Microsoft is 153 billion US dollars. (status 2020)

Microsoft is ranked 13th in the Forbes Global 2000 (as of 2020): Current share:https://www.forbes.com/global2000/#6f1726cd335d

Current share: https://www.wallstreet-online.de/aktien/microsoft-aktie

You can find further information here: https://cloudblogs.microsoft.com/dynamics365/bdm/2020/07/21/new-investments-to-help-partners-enable-resilient-organizations-worldwide/

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