All informations about Salesforce

Salesforce - Everything about the CRM Software vendor and info about the products

Salesforce is a CRM solution for managing customer relationships. For departments such as marketing, sales, online and brick-and-mortar retail. More information about Salesforce can be found here.

Salesforce can be found in these Landscapes:

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Key data

Employees ca. 56.606


Headquarter San Francisco
Foundation 1999


Sales 17,1 Mrd. USD (Stand: 2020)



about Salesforce
Read all important information about Salesforce here: Salesforce was founded in 1999 by Marc Benioff. The company is headquartered in San Francisco. Salesforce was the first company to offer software via cloud. More than 150,000 small to large companies, as well as various industries, use Salesforce. That is why Salesforce is the global leader of CRM platforms. The cloud solution is an international provider of cloud computing solutions for businesses. All business processes are networked via the Internet and are available to employees here. Salesforce is the CRM solution for any size of company.

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About Salesforce's products:

Salesforce releases three major releases per year, and through the cloud, users also take advantage of new technologies.

Salesforce products in the respective business areas:

  • Sales:
    • Salesforce Sales Cloud
Here is a video about Salesforce Sales Cloud:  


      • Salesforce CPQ
      • Sales Cloud Einstein or Salesforce Einstein (Artificial intelligence)
  • Service
    • Service Cloud
      • Salesforce Field Service
  • Marketing
    • Salesforce Marketing Cloud
      • Audience Studio
      • Marketing Automation
  • Commerce
    • Commerce Cloud
      • Salesforce B2C Commerce
      • Salesforce B2B Commerce
  • Applications for interaction with customers
    • Heroku
  • Platform and ecosystem
    • Customer 360 Platform
      • Lightning
      • Herouku Enterprise
  • Integration
    • Mulesoft
  • Analytics
  • Financial Services
    • Financial Services Cloud
  • Healthcare
    • Health Cloud
  • Nonprofit commitment
    • Philanthropy Cloud
  • Communities
    • Lightning Community Builder
  • Weiterbildung
    • Mytrailhead
  • Produktivität
    • Quip

Salesforce and Figures, data, facts:

What does the development of revenue look like according to IDC?

If we look at the development from 2015 to 2019, Salesforce has increased its share from about 12/13% to 18.4%, which would be an increase of about 50%. SAP and Oracle lost from about 7% to 5.3% and 5.2%, respectively, which would be a loss of about almost 30%. Microsoft and Adobe, however, only gained a few shares.

Image: Salesforce

In total, SFC owns as big a share of the pie as all the other 4 players combined.

Where, in which countries, is Salesforce the market leader?

Salesforce is not only the world’s #1 CRM vendor, but also the #1 market leader for customer relationship programs in North America, Western Europe, and Asia Pacific (including Japan).

In Germany, according to the Muuuh Group study, SAP (25%) leads the way. This is followed by Microsoft (19 %), various proprietary developments (17 %) and then comes SFC with approx. 11 %).

SAP is also likely to be ahead in the European CRM software market analysis.

(Source Salesforce/IDC)



In the Forbes Global 2000, Salesforce ranks #578 (as of 2020)

Current Salesforce stock:

For more information, see here, the Salesforce blog:


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