All about SugarCRM and information about the products

SugarCRM is a CRM solution for the management of customer relations. For departments like marketing, sales, service. More information about the vendor can be found here:

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SugarCRM was founded in 2004 by Clint Oram, John Roberts and Jacob Taylor. The headquarters is located in Cupertino, California.

Since 2019 the current CEO of the company is Craig Charlton. His predecessor was Larry Augustin. SugarCRM is a customer relationship management (CRM) system.

The CRM software Sugar CRM was an open source software until 2017 and was freely available and configurable.



All products from Sugar CRM:

  • Sugar Market – Marketing Automation
  • Sugar Sell – Salesautomation
  • Sugar Serve – Customer Service
  • On-premise CRM
  • CRM for small and medium-sized companies
  • Sugar Enterprise
  • Sugar Professional
The SugarCRM customer club:

SugarClub represents a new view and direction of what constitutes “community” and is much more than just additional functionality and content. Our team wanted to create a place where customers could interact with us, with like-minded professionals and with partners, while benefiting from personalized user experiences, simplified navigation, dedicated advocacy and gamification, and training and certification.

The three cornerstones of the club, Engage, Learn, and Explore, are directly related to the goals we set at our January meeting. But now they are much more. They are a fundamental guide for users to share knowledge and expertise, access robust training and certification materials, ask product-oriented questions, or keep up with the latest technical news.


More about SugarClub here. A special Club-News und Eventseite shows what members are informed about and what is offered to them SugarCRM customers.

From our article:


SugarCRM and numers, data, facts:

You can find more information here, in the SugarCRM blog:

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