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6 ways the Era of Bots could dramatically change how Products are marketed and sold

The CEO of a bot-building platform envisions the real impact of bot-based commerce. — Read on...

Guiding Principles to maximize Chatbot Retention & Engagement

According to Kissmetrics, around 70% of customers of a business leave because they received poor treatment, while only 14% do so because of dissatisfaction with the...

So You want to build a Chat Bot – here’s how (Complete with Code!)

Anyone can build a helpful, functioning chat bot, even if you’re not a coder. Robin Lord shares an insightful how-to, complete with lessons learned and free code...

One of the oldest AI Companies is about to start selling its Chat Bot DNA

Next IT is making the most comprehensive suite of AI development tools for chat bots available commercially to meet demand for customer service solutions. — Read on...

How companies are using chatbots for marketing: Part 2

What does it take to be successful with chatbots? Contributor Daniel Faggella continues his series showcasing ways companies are already employing this technology. —...

How companies are using chatbots for marketing: Use cases and inspiration

In Part 1 of a series, columnist Daniel Faggella shares two use cases of companies that are using chatbots to improve their marketing and sales, explaining what you can...

Naheliegende, aber wichtige Grundsatzfragen zu Chat Bots

Was sind Punkte, die beim Bau eines Chatbots zu bedenken sind. Personalization drives engagement, was logisch, aber gar nicht so einfach ist. Get to the point quickly,...